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| Mediation
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Mediation
Learn to solve conflicts!

You keep out of someone's way! No one dares to address the problem! The performance of the entire team can noticeably decrease! Solve your problems with sustainability and responsibility for all parties.


Training Content
  • Self- perception in the conflict
    What a conflict behavior one has even learned
  • History and importance of mediation
    Origins and application area of mediation
  • What is a conflict?
    Possible definitions and types of conflict
  • The method
    The five main steps of mediation: Introduction , points of view , conflict clarification , problem solving, mutual agreement
  • Support Methodsn
    Moderation and creativity techniques to innovative work on an conflict resolution
  • Duties and responsibilities of the mediator
    disconnect between mediation and therapy, how to act clearly
  • Nerve Training
    If it gets stressful in conversation, what to do then?
Customer-Feedback

"It takes away one's fear of conflict."
(Participant)

Method

It is started basically when the participant detects the topic by examine its own conflict behavior.

Here too, the participants experience all the theoretical content "very close" in the respective exemplary exercises. Role playing with authenticity claim to enable each individual to experience himself in the role of a conflict party as well as to work as a mediator.
All live mediations exercises get critical and constructive analyzed through the Trainer additionally using video feedback if asked.